"I was impressed by Keystone's technical lnowledge, and by their customer service focus" .
Terry Gordon, VP of Finance, Berks Visting Nurse
Get the most from your investment in your Sage 100 software.
Keystone Software offers five different KeySupport plans so you can select the level of support assistance and additional services your business requires.
Business software has become increasingly robust and complex, offering users a wide array of features and functionality. However, as the power and performance of these applications expand, the need for qualified and responsive technical support grows as well.
Your business management system is the foundation of your business and is essential to your success. As with any foundation, small problems can become large problems very quickly if left alone. Your bottom line can be affected by any number of unforeseen events. Employee turnover, hardware or environmental failure, policy changes and more can all cause disruption to your business. Keeping your software running smoothly ensures that your business can continue to grow and prosper
KeySupport provides you with the peace of mind that your Sage software is backed by some of the industry's most knowledgeable experts. Our 2 hour guarantee and priority queue positioning ensures that your issue won't just be answered, it will be answered quickly.
As a leading provider of business management solutions and an experienced Sage Reseller, Keystone Software Solutions is deeply committed to delivering world-class products and superior support services. Our annual plan ensures that you always receive fast, professional support. In doing so, you'll keep your operations flowing efficiently and ensure that you get the most value from your Sage 100c, Sage 100cloud and Sage 100 (formerly MAS 90 & MAS 200) software.
Sage 100 KeySupport service plans
Keystone Software offers five different service plans so you can select the level of support assistance you require. Our KeySupport plans include many options to keep your system running at peak performance. Now, it is easier than ever for you to get the support you need to improve your product knowledge, run your business more efficiently, and get the most from your investment in your Sage 100 software.
The Bronze plan provides the most economical option for receiving unlimited technical support from our customer support center.
The Silver plan provides all the benefits of the Bronze plan plus upgrade planning, Install Updates & Hot Fixes, Payroll Tax Table Update Installs and more.
The Gold plan provides all the benefits of the Bronze and Silver plans, plus all upgrades, Custom Office, Visual Integrator and Sage CRM Support and more.
The Platinum plan includes all Bronze, Silver and Gold benefits, plus a faster resoponse time, reduced hourly service rates, 1/2 day per quarter of remote services and more.
The Diamond plan is the best option for providing maximum coverage for your business. You'll receive all Bronze, Silver, Gold and Platinum plan benefits, plus an unlimited number of Premium customer support sessions and much more.