Why waste time struggling on your own to answer a complex technical software issue? Keystone Software's support team is standing by to guide you step by step to resolve any issues that might surface. But to get this fast, friendly service you need to purchase an annual KeySupport plan. Our affordable support plan provides you everything you need to keep your Sage BusinessWorks software running smoothly.


KeySupport Overview Brochure


Sage BusinessWorks KeySupport Includes:

Access Expert Assistance
When you call, you won't leave a message or a page, you'll talk to a real person, a Sage Software expert.

Guaranteed Response Time
KeySupport entitles you to priority, two-hour response time.

Support Queue Positioning
Move to the front of the support line with your KeySupport Plan.

Remote Connection
Go-To-Assist ensures rapid incident resolution through a secure remote support session that meets the most stringent requirements.

Save 15% on Training Classes
New employees? Need a refresher? KeySupport saves you money on all your training needs.

Increased Productivity
Your busy year-end and period-end processing will become much smoother. What's more, you won't get bogged down trying to troubleshoot issues by yourself. Just call our expert staff and get the help you need.

Convenient Payment Options
Pay for the whole year upfront or we can charge your credit card monthly.

Save 10% on New Module Purchases
When it's time to add new modules to your existing system the KeySupport Plan saves you money.

Attend Keystone User Group Meetings
Stay on top of the latest information on your Sage software and get the benefits of discussion with other Sage software users.

Quarterly Newsletters
Our newsletters are an informatiYour accounting system is the cornerstone of your business, and essential to your success. Keystone's KeySupport Plan provides you with the technical expertise you need to keep your accounting system running smoothly.

KeySupport Order Form

Printer Friendly PDF KeySupport Order Form

Support Hours

KeySupport services are currently available Monday, Tuesday, Wednesday, Thursday and Friday from 8:00 am to 5:00 pm EST.

Support can be scheduled during off hours, weekends, and holidays as necessary. These special situations will be handled on a case by case basis.

Telephone

Telephone: (610) 685-2111
Toll-Free: (800) 289-9109
Fax: (610) 685-2112
or email us at keysupport@keystonesoftware.com